PRIVACY POLICY
Last updated July 15, 2025
This Privacy Notice ("Notice") explains how we might collect, use, store, and share ("process") your personal information when you visit our website https://pinnacle-home-buyers.com ("Site"), or use any of our services, including our real estate services ("Services"). This Notice also describes how you may exercise your rights with respect to your personal information. Please read this Notice carefully to understand our policies and practices. If you have any questions or concerns, please contact us at [email protected]
1. WHAT INFORMATION DO WE COLLECT?
We collect personal information that you provide to us.
Personal information you disclose to us.
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the Site, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Site, or otherwise when you contact us.
The personal information we collect depends on the context of your interactions with us and the Site, and the choices you make, including your privacy settings. The personal information we collect may include the following:
Name and Contact Data. We collect your first and last name, email address, postal address, phone number, and other similar contact data.
Credentials. We collect passwords, password hints, and similar security information used for authentication and account access.
Payment Data. We collect data necessary to process your payment if you make purchases, such as your payment instrument number (e.g., credit card) and the security code associated with your payment instrument.
Social Media Login Data. We collect data if you connect to the Site through a third-party social media service, including your social media handle and other public profile information.
All personal information that you may provide.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues with the requested service.
To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
To fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the Site.
To enable user-to-user communications. We may process your information if you choose to use any of our offerings that allow for communications with another user.
To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Site.
To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences.
To deliver targeted advertising to you. We may process your information to develop and display personalized content and advertising tailored to your interests.
To protect our Site. We may process your information as part of our efforts to keep our Site safe and secure, including fraud monitoring and prevention.
To identify usage trends. We may process information about how you use our Site to better understand our users and improve our offerings.
To determine the effectiveness of our marketing and advertising campaigns. We may process your information to better understand how to improve our marketing efforts.
To comply with our legal obligations. We may process your information to comply with laws, regulations, court orders, or other legal process.
To respond to legal requests and prevent harm. We may process your information if we believe it is necessary to respond to legal claims or to protect the rights, property, or safety of you or others.
To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets. We may process your information in connection with the above events.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
In Short: We only process your personal information when we believe it is necessary and we have a legal basis to do so under applicable law, as is described below.
The legal bases for processing your personal information depend on the context in which you provide it. We may process your information on the following legal bases:
Consent: Where we have your consent to process your personal information.
Performance of a Contract: Where processing is necessary to perform a contract with you (e.g., to provide you with Services).
Legal Obligations: Where we need to process your information to comply with a legal obligation.
Vital Interests: Where we believe it is necessary to protect your vital interests or those of another person.
Legitimate Interests: Where we have a legitimate interest in processing your information, provided this interest does not outweigh your rights and freedoms.
4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short: We may use cookies and other tracking technologies to collect and store your information.
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. For more information on the types of personal information we collect through these technologies and your choices with respect to them, please see our Cookie Policy, which is incorporated into this Notice.
5. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this Notice, unless a longer retention period is required or permitted by law (e.g., tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (e.g., because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.
7. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly solicit data from or market to children under 18 years of age. By using the Site, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Site. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records.
8. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You may review, change, or terminate your account at any time.
If you are a resident of the United States, you have specific privacy rights regarding your personal information. Please see the section below titled "Privacy Rights for California Residents" for more information.
Privacy Rights for California Residents
If you are a resident of California, you are granted specific rights regarding your personal information under the California Consumer Privacy Act (CCPA). These rights include:
Right to Know: You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months.
Right to Delete: You have the right to request that we delete any of your personal information that we collected from you, subject to certain exceptions.
Right to Opt-Out: You have the right to opt out of the sale of your personal information.
Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
To exercise these rights, please contact us at [email protected] We will verify your identity before processing your request.
9. CONTROLS FOR DO-NOT-TRACK FEATURES
In Short: We do not currently respond to "Do Not Track" signals.
Most web browsers and some mobile operating systems include a "Do Not Track" ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, we do not respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.
10. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this Notice as necessary to stay compliant with relevant laws.
We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. If we make material changes to this Notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification.
11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this Notice, you may email us at [email protected] or by post to:
Pinnacle Group LLC
2800 E Enterprise Ave 333
Appleton, Wi 54913
United States
12. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please contact us at [email protected].